Complex Problem Solving 🔗

Introduction

Life is uncertain, but that uncertainty is not to be shunned. When you walk into new terrain, there is uncertainty, but also many possibilities. For those seeking opportunities, uncertainty is the best time. Those who have a vision will make it a possibility; those who don’t will look at it as a problem. But, because you are in a constant state of a compulsive reaction in your mind, you are seeking certainty. Much of what business managers and supervisors do is solve problems and make decisions, and they are likely to do it by reacting to the problems. Often, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before. While problem-solving is of crucial importance to all businesses when products or processes fail, such that corrective action can be taken to prevent further failures, a potential problem can be predicted, analysed and mitigation applied to proactively reduce the likelihood of problems occurring. Informed Complex Problem Solving expertise is not something people are born with; it is an acquired skill. Like any other skills, it can be mastered and channelled towards specific goals with incredible results. This workshop has been designed to introduce the insights of solving complex problems, operational, technical and communication.