Six Sigma Business Scorecard: Measuring Organisation Performance

What this infographic shows

This workshop is designed to guide leaders and managers in building a practical and
comprehensive system to measure organisational performance. The Six Sigma Business
Scorecard introduces a new way of thinking that goes beyond financial results, enabling
organisations to balance profitability with long-term growth.The program begins by helping
participants establish a clear baseline of current performance. It then introduces the principles
and structure of the Six Sigma Business Scorecard, explaining how it provides a framework
to measure quality, productivity, cost, and growth in a connected way. Participants will learn
how to implement the scorecard across their organisation so that every unit, from operations
to customer service, contributes to overall corporate goals.Finally, the workshop focuses on
monitoring and sustaining performance. Leaders will gain practical insights on how to use the
scorecard as a living tool—not just for reporting results, but for driving improvements,
aligning teams, and making better decisions. By the end of the program, participants will
have a clear roadmap to establish a measurement system that captures both financial and non-
financial drivers of success, ensuring that performance improvements translate into real
business impact.